Overview
We are committed to providing high-quality print-on-demand products and exceptional customer service. Please carefully review our refund and returns policy below.
1. Returns
No Returns Policy
- Due to the customised nature of our print-on-demand products, we do not accept returns. All sales are final.
2. Refunds
Eligibility for Refunds
- Refunds are only issued for defective or damaged items.
- Refund requests must be made within 14 days of receiving your order.
Refund Process
- Contact our customer support team at contact@suffernofools.com within 14 days of receiving your order.
- Provide your order number and a description of the issue and any photos to show the problem.
- Once we receive your information and verify the defect or damage, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 14 days.
3. Exchanges
- We do not offer exchanges due to the customised nature of our products.
4. Shipping
- Shipping costs are non-refundable.
- Depending on your location, the time it may take for your refunded product to be processed may vary.
5. Contact Us
- If you have any questions or concerns about our refund and returns policy, please contact us at contact@suffernofools.com